Reference

Privacy Policy

We collect what we need to run your account, verify withdrawals to bKash, Nagad and Rocket, and keep the platform secure. You control your data and can request changes or deletion through account settings or support.

Account data protectionWallet verificationData request rightsSecurity practicesCookie use explained
BB Banglabet Privacy Policy
DATA PRACTICES

How We Handle Your Information

We built our privacy approach around clear data use and straightforward access. You see what we collect, why we need it, and how to request changes. Here's what matters most when you're managing your account and wallet verification.

Data Collection Scope

We collect mobile number, wallet name, device type and IP address to run your account and verify withdrawals. We do not request unnecessary personal details beyond what payment processing and security require.

Cookie and Tracking Use

We use session cookies to keep you logged in and basic analytics cookies to understand page traffic. You can disable optional cookies in your browser without losing access to deposits, withdrawals or game rooms.

Account Security Measures

We encrypt your wallet details and password with industry-standard methods. Login attempts from new devices trigger a verification step, and we log access activity so you can review it in account settings.

Data Retention and Deletion

We keep your account data while your account is active and for a period afterward to handle disputes or verification checks. Request deletion through support, and we'll process it according to our retention schedule and legal obligations.

PRIVACY CONTACT

How to Reach Us About Your Data

If you have questions about what we collect, want to request a copy of your data, or need to update your wallet details, reach us through live chat or email. Our team handles data requests during support hours and aims to respond within one business day.

Live Chat Open the chat widget in your account dashboard to speak with a support agent about data access, correction or deletion requests. Available during Bangladesh business hours.
Email Support Send your privacy inquiry to our support email with your registered mobile number so we can verify your account and process your request securely.
Account Settings Update your wallet details, change your password or review your transaction history directly in the account settings panel without contacting support.

Privacy Policy Questions

We collect your mobile number, chosen username, wallet type and device information. That data verifies your identity, processes bKash, Nagad or Rocket payments, and secures your session against unauthorized access.

We share payment data only with the wallet provider you select — bKash, Nagad or Rocket — and only to complete the deposit or withdrawal you initiated. We do not sell your data to advertisers or third parties.

Yes. Contact support via live chat or email with your registered mobile number, and we'll provide a copy of your account data, transaction history and login activity within one business day.

Log in to your account, open the settings panel, and update your wallet information there. If you need to change your registered mobile number, contact support so we can verify your identity first.

We use session cookies to keep you logged in and analytics cookies to track page visits. You can disable optional cookies in your browser settings without losing access to deposits, withdrawals or the game lobby.

We keep closed-account data for a retention period to handle disputes, verification requests and legal obligations. Contact support if you want to request deletion, and we'll process it according to our schedule and applicable law.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.